Your customers are the key to your success Give them the best!
In today’s digital age, customers are increasingly looking for control and autonomy in their consumption process. Offering them a Customer Portal means meeting their expectations by offering a custom service.
A Customer Portal, or Extranet, is a secure website your customers can access directly from their web browser, without any special installation. This shared space allows you to offer personalized content and services, optimizing your customer relations.
Benefits are clear: improving customer satisfaction and loyalty, saving time and reducing costs.
A Customer Portal can offer a whole range of information and tools, depending on your needs and your customers’ expectations.
Here are a few examples:
Some examples in video
Here are some examples of features we have previously developed.
Support ticket management
Your customers can create and then follow the evolution of their requests to Customer Service. The solution is directly connected to your CRM, or any software you may use, for real time updates. We can also set up a live chat system.
For YOUR CUSTOMERS
|Secure and personalised space|
|Access to information and documents|
|7 days a week - 24 hours a day|
|Improved customer service|
|Fully automated processing|
|Time savings and productivity gains|
|Improved customer satisfaction|